Privacy Policy
Effective Date: July 24, 2025
Tranquil Radiance Spa ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our spa, website, or engage with us online or in person.
Business Address:
Tranquil Radiance Spa
10800 N Military Trail, Suite 101 & 102
Palm Beach Gardens, FL 33418
Phone: (561) 758-9635
Email: tranquilradiancespa@gmail.com
1. Information We Collect
A. Information You Provide Directly
- Name, phone number, email address
- Billing and shipping address
- Birthdate or age (for age-specific services)
- Medical or skin history (for personalized treatments)
- Payment details (processed securely via third-party providers)
- Appointment details or service preferences
- Customer feedback or reviews
B. Information Collected Automatically (Website)
- IP address, browser type, and device information
- Pages visited, time on site, click behavior
- Location (approximate)
- Cookies and tracking technologies (see Section 7)
C. Information from Third Parties
- Booking or review platforms (e.g., Vagaro, Square, Google)
- Social media platforms (if you interact with us there)
2. How We Use Your Information
We use your information to:
- Book and confirm appointments
- Personalize spa services to your needs
- Send service reminders, marketing offers, and updates
- Improve our website and customer experience
- Process payments and manage transactions
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted third parties for business purposes, including:
- Payment processors (e.g., Square, Stripe)
- Scheduling platforms (e.g., Vagaro)
- Marketing services (email newsletters, texting platforms)
- Website analytics tools (e.g., Google Analytics)
- Legal or government authorities, when required by law
Each third party is required to maintain your confidentiality and comply with applicable privacy laws.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal data. While we strive to protect your information, no method of transmission over the internet is 100% secure. Please use discretion when providing sensitive data online.
5. Your Privacy Rights
Florida Residents
As a Florida business, we adhere to all applicable state consumer privacy regulations. While Florida does not currently have a comprehensive data privacy law like California’s CCPA, we honor your right to:
- Access the personal information we have about you
- Correct inaccurate data
- Request deletion of your data, unless required by law to retain it
- Opt-out of marketing communications at any time
To exercise your rights, email us at: tranquilradiancepsa@gmail.com
6. Email and SMS Communications
With your consent, we may send you emails or text messages regarding appointments, promotions, or events. You can opt out at any time by clicking “unsubscribe” in our emails or replying “STOP” to text messages.
We comply with the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These may include:
- Essential cookies (for website functionality)
- Analytics cookies (to understand site usage)
- Marketing cookies (for ads and social media)
You can manage your cookie preferences in your browser settings.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we discover that information has been provided by a minor without parental consent, it will be deleted promptly.
9. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing personal information.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we’ll revise the effective date at the top of the page. Continued use of our services after changes indicates your acceptance of the updated terms.
11. Contact Us
If you have any questions, concerns, or requests related to your privacy, please contact us:
Tranquil Radiance Spa
Email: tranquilradiancespa@gmail.com
Phone: (561) 758-9635
Address: 10800 N Military Trail, Suite 101 & 102,
Palm Beach Gardens, FL 33410
